Call the shop (978) 463 · 2001

Established · Newburyport, Massachusetts

Merrill Service Co

No. 1Plumbing & Service ContractorVol. of the New Pasture Road Shop

Newburyport’s local plumber.

A small, family-run service shop on New Pasture Road. We answer the phone in person, we keep our crew small enough to do the work right, and we’ve been quietly fixing what the coast and the cold do to plumbing for the houses of Newburyport and the towns next door.

Rating
4.6
on Google · 10 reviews, every one of them earned
Licensure
MA
Massachusetts master plumber · fully insured
Shop
01950
8 New Pasture Road, Newburyport

Small enough to answer the phone. Old enough to know the houses. Local enough to be at your door before lunch.

Section I

The Work

A short list, plainly stated. If it carries water or gas in a Newburyport-area house, this is what we do all day.

  1. 01

    Burst pipes & leaks

    Same-day shutoff, dry-out, and repair before the drywall goes soft. We’ll trace the leak back to the source, not just patch where it shows.

    Emergency · same day
  2. 02

    Drain cleaning

    Cable, snake, and hydro-jet for kitchen, bath, and main line. Camera inspection on the main-line jobs so you see what we see.

    Service call
  3. 03

    Water heaters

    Tank and tankless installs, anode service, and hot-water diagnostics on the same visit. We’ll tell you straight whether it’s worth fixing or worth replacing.

    Install · repair
  4. 04

    Faucets & fixtures

    Kitchen and bath fixture installs with parts that won’t leak in six months. Bring the box, or we’ll source it.

    By appointment
  5. 05

    Sewer line repair

    Spot repairs, trenchless replacement when it fits, and root clearing for the old elms-and-maples backups. Camera before we dig.

    Diagnostic first
  6. 06

    Gas fitting

    Permitted gas-line work for stoves, dryers, and outdoor grills. Done by a master gas fitter, signed off properly.

    Permitted

Not seeing your job? It’s probably on the list anyway — ring the shop and ask.

Section II

The Towns We Cover

Newburyport-based, working the north-shore Merrimack Valley. Trucks dispatched from New Pasture Road, so the drive to your kitchen is short.

i.

Newburyport

Home shop. We know the South End plumbing, the High Street Victorians, and the new builds out near the turnpike.

ii.

Amesbury

Short drive over the bridge. Service plumbing for homes and small commercial.

iii.

Salisbury

From the beach side to the back roads — including seasonal-shutoff work.

iv.

Newbury

Plum Island and the inland farms. Wells, well-pumps, frozen-line season.

v.

West Newbury

Old homes, old plumbing, often a long way to the basement shutoff. We’ve seen them.

vi.

Rowley

Service plumbing into Rowley center and out toward Route 1A.

Section III

The Shop

Merrill Service Co works out of a small shop on New Pasture Road in Newburyport. The phone is answered by somebody who actually knows the trucks and the schedule — not a call center, not an answering service in another state. If you reach the voicemail, it’s because the line was already busy with somebody else’s leaking pipe.

We’re fully licensed and insured in Massachusetts. We run a small focused crew. We don’t take on more work in a day than the crew can finish well, which is the boring reason our reviews say what they say.

“Small enough to answer the phone” isn’t a slogan — it’s the entire shape of the business.

When the job goes well, you don’t hear from us until the next time something breaks. That’s the goal.

Section IV

Call the Shop

The fastest way to get on the schedule. Tell us what’s wrong — or send a quick note and we’ll call you back the same business day.

Ring the shop directly

(978) 4632001

Mon – Fri · 8 AM to 5 PM
Emergencies always answered

Tap to dial  

Or leave a quick note

We answer most weekday calls live. If we miss yours, we ring back same day.