i.
Newburyport
Home shop. We know the South End plumbing, the High Street Victorians, and the new builds out near the turnpike.
No. 1Plumbing & Service ContractorVol. of the New Pasture Road Shop
A small, family-run service shop on New Pasture Road. We answer the phone in person, we keep our crew small enough to do the work right, and we’ve been quietly fixing what the coast and the cold do to plumbing for the houses of Newburyport and the towns next door.
Small enough to answer the phone. Old enough to know the houses. Local enough to be at your door before lunch.
Section I
A short list, plainly stated. If it carries water or gas in a Newburyport-area house, this is what we do all day.
Same-day shutoff, dry-out, and repair before the drywall goes soft. We’ll trace the leak back to the source, not just patch where it shows.
Cable, snake, and hydro-jet for kitchen, bath, and main line. Camera inspection on the main-line jobs so you see what we see.
Tank and tankless installs, anode service, and hot-water diagnostics on the same visit. We’ll tell you straight whether it’s worth fixing or worth replacing.
Kitchen and bath fixture installs with parts that won’t leak in six months. Bring the box, or we’ll source it.
Spot repairs, trenchless replacement when it fits, and root clearing for the old elms-and-maples backups. Camera before we dig.
Permitted gas-line work for stoves, dryers, and outdoor grills. Done by a master gas fitter, signed off properly.
Not seeing your job? It’s probably on the list anyway — ring the shop and ask.
Section II
Newburyport-based, working the north-shore Merrimack Valley. Trucks dispatched from New Pasture Road, so the drive to your kitchen is short.
i.
Home shop. We know the South End plumbing, the High Street Victorians, and the new builds out near the turnpike.
ii.
Short drive over the bridge. Service plumbing for homes and small commercial.
iii.
From the beach side to the back roads — including seasonal-shutoff work.
iv.
Plum Island and the inland farms. Wells, well-pumps, frozen-line season.
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Old homes, old plumbing, often a long way to the basement shutoff. We’ve seen them.
vi.
Service plumbing into Rowley center and out toward Route 1A.
Section III
Merrill Service Co works out of a small shop on New Pasture Road in Newburyport. The phone is answered by somebody who actually knows the trucks and the schedule — not a call center, not an answering service in another state. If you reach the voicemail, it’s because the line was already busy with somebody else’s leaking pipe.
We’re fully licensed and insured in Massachusetts. We run a small focused crew. We don’t take on more work in a day than the crew can finish well, which is the boring reason our reviews say what they say.
“Small enough to answer the phone” isn’t a slogan — it’s the entire shape of the business.
When the job goes well, you don’t hear from us until the next time something breaks. That’s the goal.
Section IV
The fastest way to get on the schedule. Tell us what’s wrong — or send a quick note and we’ll call you back the same business day.