01 / Lowell, MA · Plumbing · gas · mechanical
When you call. What happens.
Not a service. Not "press 1 for emergencies." Someone at Wallace Plumbing answers and writes your address down.
Burst pipe, no hot water, sewer back-up, frozen line. Three or four questions and we know if it's a shut-the-water call or a truck-on-the-way call.
We dispatch from Lowell, so for Lowell, Chelmsford, Tewksbury, Billerica, and Dracut you're looking at a real drive time, not a regional call center routing you to Worcester.
Master-licensed work, permitted where the state says it has to be. Price quoted before we start. No invoice surprises after.
What we fix
Shut the water, find the split, replace the run. Repair or repipe in copper or PEX depending on what's behind the wall.
Same-dayTank and tankless. Diagnose first, then quote. We carry common replacements on the truck for same-day swap.
Same-dayKitchen, bath, laundry, and main sewer line. Cable, snake, or hydro-jet. Camera scope on main-line jobs.
Same-daySpot dig, full replacement, or trenchless where the site allows. Tree-root intrusion clearing.
Quoted on siteKitchen, vanity, shower, toilet. Replacements that don't leak again in six months because we don't reuse a worn shutoff.
ScheduledPermitted gas line work for stoves, dryers, fireplaces, and outdoor grills. Master gas fitter on the job.
Permit pulledNo heat calls, leak chases on boiler lines, and circulator pump replacements. Mechanical side of the house.
24 / 7 in winterRestaurant, multi-family, and light commercial. Re-pipes, sprinkler trim work, backflow, and mechanical room rebuilds.
By contractTriple-decker basements, 1890 cast iron, the line your last plumber said was "not worth it." Bring it.
Honest callWhere we go
We dispatch out of 1317 Middlesex Street in Lowell. That puts a truck inside the Merrimack Valley fast, day or night. Outside this list, call anyway. If we can't take it, we'll tell you who to call.
Who we are
Wallace Plumbing and Mechanical is a Lowell plumbing contractor. Residential service work and commercial mechanical jobs, both taken seriously. We dispatch out of our shop on Middlesex Street.
Massachusetts master-licensed, insured, and on the truck ourselves. The phone is answered around the clock, every day of the year. When the line breaks at 1 in the morning, somebody picks up. That's the whole business model.
If you've spent the last twenty minutes Googling plumbers and getting voicemail, that's exactly the problem we solve.
Water on the floor? Pick up the phone.